Privacy Policy

Effective Date: June 27, 2025
Oasis Auto Spa NJ LLC , a car wash service provider based in New Jersey, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment information (e.g., credit card details) when you book services, contact us, or make a purchase.
• Service-Related Information: Vehicle details (e.g., make, model, size), service preferences, and warranty claims.
• Automatically Collected Information: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent) via cookies, pixels, and analytics tools.
• Communication Data: Information from emails, SMS, or other communications you send us or receive through our service providers.

2. How We Use Your Information

We use your information to:

• Provide and improve our car wash and detailing services.
• Process payments and manage bookings.
• Communicate with you via email, SMS, or phone about appointments, promotions, or service updates.
• Personalize your experience and deliver targeted advertisements.
• Analyze website and service usage to enhance functionality and customer experience.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors like Twilio (for SMS communications), email service providers (e.g., for newsletters), and payment processors to facilitate our services.
• Advertising Partners: We work with advertisement companies to deliver personalized ads on our website or third-party platforms. These partners may use cookies or tracking technologies to collect data about your browsing behavior.
• Legal Authorities: When required by law, such as in response to subpoenas, court orders, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We ensure that all third parties adhere to data protection standards and use your information only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enhance website functionality (e.g., remembering your preferences).
• Analyze usage and performance.
• Deliver targeted advertisements through our advertising partners.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under New Jersey law, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications (e.g., emails or SMS).
• Opt out of targeted advertising (subject to technical limitations).

To exercise these rights, contact us at [insert contact email] or visit our office at [insert office address]. We will respond within the timeframes required by law.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., advertisement platforms or payment processors). We are not responsible for their privacy practices, and you should review their policies before providing information.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes, typically no longer than 7 years after your last interaction with us.

10. International Transfers

If you access our services from outside the United States, your information may be processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. The updated policy will be effective upon posting.

12. Contact Us

For questions, concerns, or to exercise your rights, contact us at:
Email: support@oasisautospanj.com
Address: 468 River Drive, Garfield New Jersey
Phone: 201-598-6304

This Privacy Policy complies with applicable New Jersey and federal laws, including the New Jersey Consumer Fraud Act and general data protection principles.